SubUrban Icon FAQ

  • Which tests commonly require fasting?

    Lipid profile, Thyroid, Fasting Blood Sugar, Insulin, Lactose tolerance.

  • How many hours of fasting is required for fasting blood sugar test?

    8 to 9 hours of fasting (Water is permitted)

  • Can I do my Urine Routine and Urine Culture tests from the same sample?

    No, you need to give separate samples for your urine routine and culture tests.

  • Which is the nearest Centre & services available there?

    To locate the nearest centre on our website, Select your city & locality & the nearest centres will be displayed on the map below. On clicking the desired centre on the map you will be able to find: the address, the timings & the services available at that centre.

  • What facilities are available at your Centres?

    Suburban Diagnostics offers facilities like Pathology, X-Ray, Sonography, Colour Doppler, ECG, Stress Test, 2D Echo, BMD, Mammography, Health Check ups and OPG along with the Audiometry, Diet consultation, Eye Check-up and Dental Check-up.

  • How do I view my reports online?

    You may receive your reports via SMS & Email, provided we have your accurate contact details with us. You can also view, download & share your reports online

  • Can I take my thyroid medicines in the morning before doing the blood test?

    You can take your medicines after the blood test is done.

  • Can you arrange a home visit service for a post meal sugar test?

    Yes, kindly provide us with your complete address and the time to schedule your visit by Clicking on "Book an Appointment". This will take you to our web portal where you can book a slot for your test and make a payment online.

  • Do you have any package which can cover the tests prescribed by my doctor?

    Yes, we have multiple health check up packages which cover a wide range of tests commonly prescribed by your doctor. Click here to know more.

  • I want to get tests done for my parents through a home visit but would like to make a payment online. How can I do it?

    You can pay online on our new web portal by clicking on "Book an Appointment". This will take you to our web portal where you can book a slot for your test and make a payment online.

  • Do you accept payment through Credit /Debit cards?

    Yes we do. You can pay online on our new web portal by clicking on "Book an Appointment". This will take you to our web portal where you can book a slot for your test and make a payment online.You can also pay via PayTm at our Centres.

  • If I need to show sonography reports urgently to my doctor, can you facilitate?

    You will get reports within 15 - 20 mins from the centre in case of an emergency.

  • Do you have consulting doctors at your Centre?

    No we do not. However, you and/or your referring doctor can talk to our clinical experts between 9 am to 9 pm to better understand your test reports.

  • Do I start drinking water before leaving home for a full abdomen USG?

    Please start drinking water only after you reach the centre to do your test.

  • How many hours of fasting is required for Full Abdomen USG?

    4 to 5 hours.

  • Is tea / coffee allowed before Full Abdomen USG?

    Please avoid any dairy products before a Full abdomen USG.

  • Are there any special benefits for senior citizens?

    Yes, we provide free home collection for pathology services for senior citizens

  • Do you provide home collection for children?

    Home collection is not available for children below the age of 5 years, they will have to visit one of our main Centres.

  • When do I receive my test results?

    The turn around time for your reports varies on the test done.

  • Are there any ongoing offers that I can avail?

    Please refer to our offers page to avail the ongoing offers.

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